Privacy Policy
Effective date: 25 August 2026
PureSoft Limited operates this website and publishes Simple FM Radio: Live Stations on Google
Play for Android package io.vietts.sonara. A related iOS application with the same store title is
available from the App Store listing linked on this website. This Privacy Policy covers the website and both app
listings (together, "the service"). In this policy, "we" and "us" mean the publisher or seller identified in
the applicable store listing. By using the service, you acknowledge this policy.
Information we collect
- Account information. When you sign in with Apple or Google, we receive an identity-provider identifier and may receive a verified email address when the provider includes one. We use this information to create and authenticate your account.
- App activity and preferences. Stations you favorite and your selected country may be stored on our servers so they can synchronize across signed-in devices. Listening history is stored locally on each device and is not synchronized to our servers. Related app interactions may also be processed for analytics as described below.
- Device and session information. We process device and session identifiers to authenticate the app, secure your account, synchronize data, and let you manage signed-in devices.
- Purchase and entitlement information. Apple, Google Play, and RevenueCat process purchases. We receive subscription and entitlement status needed to provide Premium features, but we do not receive your full payment-card details.
- Analytics, diagnostics, and advertising information. The service uses Firebase Analytics and Google Mobile Ads. Depending on your platform, region, consent choices, and app configuration, these services and configured mediation partners may process app interactions, ad interactions, diagnostics, IP address, consent signals, device information, and advertising identifiers.
- Support and rights-request information. If you contact us for support or submit a station or content-rights request, we may collect your contact details, organization and role, correspondence, station or stream details, and information you provide to verify your authority.
Advertising and analytics providers
Free users may see ads delivered through Google Mobile Ads and configured mediation partners. Depending on the released app and ad availability, these partners may include AppLovin, Meta Audience Network, Pangle, Unity Ads, and Mintegral. Their processing is governed by their own privacy policies. Firebase Analytics helps us understand app usage and diagnose product issues. Premium subscribers are not shown in-app ads while their entitlement is active.
Your advertising choices
Where required, the app requests platform privacy or advertising consent before enabling personalized advertising. You can change applicable choices through system settings and any privacy controls made available in the app. We do not request precise GPS location for radio playback. Advertising providers may infer an approximate location from information such as your IP address.
How we use your information
We use information to provide and synchronize the service, authenticate users, secure accounts, remember preferences, manage subscriptions, measure app performance, improve features, prevent abuse, and deliver and measure advertising where applicable. We use support and rights-request information to respond, verify the requester where appropriate, investigate a listing, document actions taken, and comply with legal obligations.
Where your data is stored
Synced data is stored on servers operated for the service and transmitted over encrypted HTTPS connections. Listening history remains in local app storage on each device and is not stored on our servers. Advertising, analytics, authentication, and subscription providers process some information on their own infrastructure. Data may be processed in countries other than your own, subject to the provider's safeguards.
Data retention
We keep account and synced data while your account is active and as needed for security, fraud prevention, legal obligations, and service operation. Analytics, advertising, app-store, and subscription providers retain information under their own policies.
We keep support correspondence and rights-request contact or verification information only as long as reasonably necessary to handle the request, document resulting actions, resolve disputes, prevent abuse, and meet legal obligations. We delete or anonymize it when it is no longer needed for those purposes.
Deleting your account and data
You can delete your account at any time inside the app: open Account → Delete Account. This removes your service account and synced data under our control, including favorites, selected country, and sessions, subject to limited legal or security retention. An in-app deletion also clears local app data, including listening history, on the device where you perform it. Because listening history is not synchronized, we cannot remotely remove history stored on another device; clear its history in the app or remove its local app data. Account deletion does not automatically delete information independently held by Apple, Google, RevenueCat, analytics providers, or advertising partners. You can also request deletion by emailing m@puresoftltd.com.
Your rights
You may request access to, correction of, or deletion of your personal data by contacting us at m@puresoftltd.com.
Children
The app is not directed to children under 13, and we do not knowingly collect personal data from them.
Third-party content
Radio stations and their audio streams are provided by third parties. Their content and privacy practices are governed by those third parties, not by us. Learn how station listings and playback work in our Content Rights and Station Removal Policy.
Changes to this policy
We may update this policy from time to time. We will post the revised version here with a new effective date.
Contact
Questions about this policy? Email m@puresoftltd.com.